Reference

Open Your Terms Before You Join

Our terms explain how your account is created, when access is allowed, and what happens if your location or device falls outside local law.

Account useLocal-law accessWallet matchUpdated terms
mansion77 Open Your Terms Before You Join
CONTACT ROUTES

Open the Contact Paths for Terms

When a clause is unclear, we route you to the same team that handles account and access checks.

Live chat Open live chat from 08:00-22:00 WIB if you want us to check a clause…
Email Send email from the address on your account when you need a written record…
WhatsApp Use WhatsApp for a fast follow-up if you already spoke to us on chat.
DATA AND ACCESS

Browse Data, Cookies, and Account Rules

We keep the policy practical: only the account, device, and transaction records needed to run access checks, settle requests, and answer disputes.

Data use

We store only the details needed to verify your account, confirm access, and handle requests. That includes the registered name, contact route, device history, and transaction logs when local law and our terms require them for checks or disputes.

Cookies

Cookies keep your session stable when you move from Android to desktop or reopen the site after a break. If you clear them, we may ask you to sign in again and confirm the device before the next action.

Account security

Use a private password and keep your registered email active. If login activity looks unusual, contact us right away through live chat so we can pause access, check the account trail, and tell you what changed.

Retention

We keep policy records only as long as the terms require, then archive or remove them unless a legal duty says otherwise. That covers access logs, support messages, change requests, and any note tied to a closure step.

Change requests

If you want us to correct a detail, close an account, or change your contact route, send the request from the registered email address. We verify the match first, then update the record or explain the reason.

Contact route

For any clause issue, use live chat, email, or WhatsApp and include the section name, your account email, and your device. That gives us enough detail to reply within the posted hours without extra back-and-forth.

Switch to Common Terms Questions

These questions cover the parts people ask about most before they accept the page and open an account. The answers focus on access, records, cookies, and contact steps, so you can see what the agreement asks from you and what you can ask us to change. If your situation is unusual, use the registered email or live chat so we can check the exact clause before you act.

They set the rules for account creation, access, payment records, device use, and support requests. If a rule conflicts with local law, the local rule controls and access is allowed only where local law permits.

No. If your location is outside the allowed area, we stop access and do not continue the session. You can contact us through live chat or email to check the status before you try again.

Send the request from your registered email or use live chat with your account details and the section you want changed. We verify the match first, then update the record or explain why we cannot.

We use cookies to keep your session stable, remember your language choice, and reduce repeat checks on the same device. If you clear them, the next sign-in may ask for extra confirmation.

We keep records only for the period set in the terms or required by law. That can include support chats, device logs, and account changes, after which we archive or remove them.

Use live chat, email, or WhatsApp and include the clause name, your registered email, and the device you used. That gives us enough detail to answer within the support window.

Yes, the same terms follow your account whether you open it on Android, iPhone, or desktop. A browser change may trigger a fresh sign-in, but the policy itself stays the same.